Identifying Unknown Email Sources

Receiving Blank or Unknown Emails From FactoryWiz

Email Troubleshooting

Email Configuration Settings

To find out where emails are being sent from, go to the MySql console in FactoryWiz CONFIG > Database > Console.

Run the following command: select * from emailqueue order by eqadded desc limit 100

The EQModule column tells you which module is sending the email. If the module is machine type specific (FOCAS / Mazak / Etc), then it is an alert being being such as an excessive amount of time in a status or macro variable. If this is the case and you want to find out which machine, add {CNC} to the body of the email profile sending this email.


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