Resolving Haas NGC Connection Issues and Conducting DPRNT Tests

Troubleshooting Haas NGC Connection and DPRNT Test

This guide assumes you have setup the CNC settings and FactoryWiz in this KB Article.

Ping Test

We use a ping test to see if the server can see the Haas machine with its given IP address. In this example, our Haas has an IP of See how to set the Haas IP address.

  1. Open Command Prompt in windows.
  2. Type in: PING
  3. Hit enter

In this example we can see the machine as we received 4 replies from If you receive a reply from a different IP or get "No Reply" then your ping test has failed and you should contact your IT dept.

MDC and DPRNT Test

To test that we have a connection and data on the two TCP ports (in this example MDC: 8000 and 8001: DPRNT), we use Telnet in Command Prompt.

To test this:
  1. Open command prompt
  2. Type in: TELNET 8001 (TELNET space IP space PORT NUMBER)
  3. Hit enter
If successful, when you run a DPRNT test program or if FactoryWiz is sending MDC commands to the machine, you will see a stream of data. In the image above the connection failed. This could be due to CNC settings 261, 263 or the firewall blocking these ports.

    • Related Articles

    • Haas NGC DPRNT

      HAAS DPRNT Configuration How to setup Haas NGC DPRNT to work with FactoryWiz In order to DPRNT data to FactoryWiz from a Haas NGC there are a things to set in both the CNC settings and FactoryWiz settings. Before you input any settings, you must ...
    • Add Machine - Haas NGC Configuration for FactoryWiz

      Haas NGC Configuration for FactoryWiz On the Haas CNC 1. Press Setting and move the tab to wired connection. Here you must set the machine IP and Subnet 2. Next go to SETTINGS tab and search for setting 143. Set 8000 to use TCP port 8000 for ...
    • Haas NGC DPRNT Part Name and Part Count

      For information on configuring the Haas and FactoryWiz with DPRNT, please see this KB Article. Part Name The default part name captured from the Haas NGC is the O number (example O01234). To capture something more meaningful, we can use DPRNT. Make ...
    • Troubleshooting Haas MDC (serial) Machines

      Data collection for Haas MDC is performed in the DNC module. Haas CNC setting 143 must be enabled. Troubleshooting Haas MDC (serial) Machines Open the DNC Client Login as the admin Select the machine in question. Check the activity log for connection ...
    • Is my Haas a Next Gen Control (NGC)

      Next Gen Control - NGC The easiest way to find out if your Haas is a NGC, is to locate the network screen. Press the SETTINGS hardkey Use the arrows to navigate to NETWORK > WIRED CONNECTION If you see the exactly same screen below then you have a ...