You may configure FactoryWiz™ Monitoring’s response to machine state changes in the Machine State Notifications pane.  FactoryWiz™ Monitoring can be configured to send up to three notifications for events – an initial notification, an escalation notification, and a second escalation notification. Each of these three notifications will be configured separately, and each may be sent to a different set of recipients, with a different delay time.

The response options are:

1. do nothing.
   
2.  log the state change.
3.  or send an email notification to a mailing list and log the state change.

In addition to choosing the response, you may also set a delay before the action is taken.

To configure FactoryWiz™ Monitoring to send an alert after a machine has been paused for more than 15 minutes, select an email list from the Paused drop-down list.

Select Do Nothing if you do not want the status change to be logged and do not want a notification to be sent.

Select Log Only, if you want the status change to be logged by you do not want a notification to be sent.

Select an email option if you want to log the change and notify specific users of the change.

In this example, you may choose from two different email options: Email 1: user1@factorywiz.com and Email 2: user2@factorywiz.com;user3@factorywiz.com. If you select Email 1the status change will be logged and an email with a notification will be sent to user1@factorywiz.com. If you select Email 2 the status change will be logged and a notification will be sent to user2@factorywiz.com and user3@factorywiz.com.

The mailing lists and the text of the notifications are configured in the Email Configuration window. If you do not see a suitable email list for the notification you are configuring, see Mailing Lists  for instructions to configure a new email list.

Once you have chosen the action you want FactoryWiz™ Monitoring to take after a state change, configure the delay (if any) using the text boxes in the After X Minutes column. This delay setting is intended to reduce unnecessary notifications. For example, a machine might have several short, programmed pauses during a production cycle, all less than 15 minutes long. In this case, you would probably not want to send a notification every time the machine paused, but you might want to send a notification if the machine has been paused for more than 15 minutes.   If you set the delay to 15, FactoryWiz™ Monitoring would only send an email notification if the machine reported a paused state for more than 15 minutes.

If you set the delay to 0, FactoryWiz™ Monitoring will send an email notification immediately after detecting a state change.

Note that the delay for Escalation 1 and Escalation 2 is not the delay from the moment FactoryWiz™ Monitoring detected the change of state; it is the delay from the moment the first alarm notification was sent.

In the example shown above, FactoryWiz™ Monitoring would send a notification to Email 1 mail list recipients five minutes after detecting an alarm state.

Alarm Escalation 1 would only be sent to Email 2 mail list recipients if the alarm state lasted for 10 more minutes after the first notification, which would be 15 minutes after the alarm state was detected.

Alarm Escalation 2 only be sent to Email 3 mail list recipients if the machine were still reporting an alarm state 15 minutes after the notification sent to Email 2, which, in this example, would be 30 minutes after the alarm state was first detected.